Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune. Zoho Desk comes from Zoho, the operating system for business.

Key features:

- Work Modes organize your tickets based on due time or customer type, so you know which ticket needs you first.

- Zoho Desk brings in customer information from Zoho CRM, so you can put a face to each ticket.

- Tickets are displayed as conversations, so agents can stay updated on ticket activity.

- With the all-new Team Feed, you can tag your team members on tickets, and collaborate to close tickets faster.

- The Notification Centre brings you updates on your tickets, so you stay on top of things wherever you are.

- Perform frequent ticket actions like edit, close and move with quick swipes.

- Create, view, edit and delete tickets from any department.

- Add and update comments and ticket fields.

- Receive push notifications on ticket updates, comments and @mentions.

- Re-assign tickets to other team members and pick up unassigned tickets.

- Move tickets to other departments.

- Receive and view attachments on tickets.

- Save responses as drafts, access, edit and send them later.

  1. Screenshot Zoho Desk - Apcoid
  2. Screenshot Zoho Desk - Apcoid
  3. Screenshot Zoho Desk - Apcoid
  4. Screenshot Zoho Desk - Apcoid
  5. Screenshot Zoho Desk - Apcoid
  6. Screenshot Zoho Desk - Apcoid
  7. Screenshot Zoho Desk - Apcoid
  8. Screenshot Zoho Desk - Apcoid
About The Application
Size Installs Content Rating Offered By Requires Android
8.86 MB 50,000+ Rated for 3+ Zoho Corporation 4.1 and up
Ranking Libraries App Age Price Posted By
Unranked 17 May 2014 Free + In-App APCOID
Developer information

Estancia IT Park, Plot no. 140, 151, GST Road, Vallancheri, Chengalpattu District - 603 202, INDIA

Context-rich help desk software that lets businesses focus more on the customer.